HEO – Onboarding Service Support Officer(41025745)




HEO – Onboarding Service Support Officer
3-month initial contract with scope for an extension
£350 inside IR35
Key responsibilities will include:

  • Work within an existing delivery team to complete the operational onboarding of private providers to new technology
  • Support with the implementation of a full onboarding and transition plan for 75(+) private providers and 600(+) Point of Care Testing providers
  • Support with the onboarding of new private testing providers
  • Where necessary, escalation to the Service Managers and other members of the team
  • Liaise with members of IT Services, Testing Operations and the broader Private Provider Testing division
  • Report on progress and blockers at team meetings
  • Pro-actively identify and support the streamlining and continuous improvement of existing processes
  • Contribute to a culture of sharing lessons and learning from experience
  • Support the onboarding of private provider labs to new technology API or alternative reporting methods
  • Support transition and change activities, including the smooth transition into Testing Operations for BAU and ongoing management of Private Provider inbound data
  • Support other team members in a guiding role in order to successfully onboard private testing providers
  • Additional duties as required to successfully deliver the workstream and project deliverables.

Candidates should have a minimum of 2 years’ experience in Operations and Performance Management.

Please contact Jimmy.Maloney@jumar-solutions.com

Job Information

Job Reference: 41025745
Salary From: £
Salary To: £
Job Industries: IT
Job Locations: London
Job Types: Contract
Job Skills: Onboarding Service Support Officer

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