COVID-19 Coronavirus update from Jumar Solutions


COVID-19 Coronavirus update from Jumar Solutions

Last updated 24th March 2020

In line with the latest Government instructions surrounding the COVID-19 coronavirus, the companies in the Jumar Group are continuing to observe restrictions while maintaining normal levels of service.

It goes without saying that we place the utmost importance on the safety of our employees, clients, partners, candidates and suppliers, and wanted to take this opportunity to detail the measures we are taking, and to request your support in this.

Jumar Offices and Jumar Staff

Following the Government announcement on 23rd March, all Jumar staff are now working from home, and its offices in Birmingham and Manchester will remain closed – as per our announcement on 16th March – for the foreseeable future.

We would like to thank our staff and partners for their continued hard work and flexibility in ensuring that it remains ‘business as usual’ for the company, its clients and candidates.  Our main switchboard numbers are open as usual, and we are adopting new telephony technology to enhance this further.

As a certified Microsoft Development Partner, our preferred method of online communication is Microsoft Teams, as this enhances collaboration with both internal and external parties during these unprecedented times.  If you would like guidance on communicating with us using this technology, please speak to your Jumar contact and we will facilitate this.

How does this affect you?

We are confident that any restrictions will have little to no impact on your dealings with us, however:

  • If you find that phone calls to either of our offices are not being answered as quickly as normal, please try the other office number: 0121 788 4550 or 0161 621 6194.
  • If you have a mobile number for a member of staff, please use this first – as reception will be operating remotely and may be dealing with other calls
  • We are using technology to facilitate communication, so are happy to accommodate video calls, Microsoft Teams, Skype (or similar calls) or conference calls at your convenience
  • We are using recruitment-focused video interviewing platforms to eliminate the need for face-to-face meetings between candidates, ourselves and our clients
  • The Jumar Senior Management Team is conferencing daily to monitor the situation, and we are – as ever – more than happy to discuss anything with you

This page will be updated with further information, should advice from the Government be updated.

In the meantime, we are happy to say that our policies and procedures are working well, and we would like to thank you for your ongoing support.  We hope you stay healthy and safe during this unfortunate time.